Frequently Asked Questions
Everything you need to know about WorkMind, our digital products and how they work.
What is WorkMind?
WorkMind is a practical workplace system for adults with ADHD who want to understand why certain parts of work feel harder than they should, build better ways of working around those patterns, and communicate more clearly when work becomes difficult.
It is designed around three stages: Learn, Build and Communicate.
Which WorkMind product should I start with?
Start with The ADHD Work System if you want to understand your patterns at work and make sense of what repeatedly gets in your way.
Choose The ADHD Workplace Toolkit if you already understand the problem and want practical tools to help with overwhelm, priorities, admin, deadlines, avoidance and recovery.
Choose The ADHD Workplace Scripts Pack if difficult conversations, asking for help, explaining delays, setting boundaries or finding the right words are the main issue.
If you want the complete system, the WorkMind ADHD System Bundle includes all three.
Do I need a formal ADHD diagnosis to use WorkMind?
No.
WorkMind is designed around workplace patterns and practical difficulties rather than diagnostic status. You do not need to provide evidence of a diagnosis to purchase or use the products.
Is WorkMind a medical or therapeutic service?
No.
WorkMind provides practical workplace education, tools and resources. It is not medical advice, psychological treatment, therapy, diagnosis or a substitute for professional healthcare.
If you need medical, psychological or clinical support, you should speak to an appropriately qualified professional.
How are the products delivered?
All WorkMind products are digital downloads.
After successful payment, you will receive access to the files electronically. No physical products are shipped.
If you experience any problems accessing your purchase, contact hello@workmindadhd.com
Can I use the PDFs on a tablet or computer?
Yes.
The products are designed to be used digitally and can be opened on compatible computers, tablets and phones using standard PDF software.
Some products may work particularly well on a larger screen or tablet where you can write, type or annotate directly.
Can I print the PDFs?
Yes, for your own personal use.
You are welcome to print pages or worksheets from your WorkMind products if that is easier for you to use.
Can I share the files with colleagues, friends or my workplace?
The products are licensed for individual personal use only unless otherwise stated.
You may not copy, distribute, resell, upload, share or make the files available to other people or organisations without permission from WorkMind.
If an employer or organisation is interested in using WorkMind resources with multiple people, please contact hello@workmindadhd.com.
What is your refund policy?
Because WorkMind products are digital downloads supplied electronically, we do not normally offer refunds simply because you change your mind after the digital content has been supplied or downloaded.
This does not affect your legal rights if a product is faulty, not as described, or cannot be supplied correctly.
You can read the full Refund Policy using the link in the website footer.
What if I buy the wrong product?
If you realise you have purchased the wrong product, contact us as soon as possible at hello@workmindadhd.com.
We will look at the circumstances and help where reasonably possible, particularly if the product has not yet been accessed or downloaded.
What if I accidentally buy the same product twice?
Contact us at hello@workmindadhd.com with your order details.
Where we can verify that the same product has been purchased twice by mistake, we will normally refund the duplicate transaction.
Can I use WorkMind alongside workplace adjustments or Access to Work support?
Yes.
WorkMind is intended to help you understand your own working patterns and develop practical approaches that may complement other workplace support.
It does not replace formal workplace adjustments, occupational health advice, Access to Work recommendations or professional support.
Will WorkMind tell me which job is best for ADHD?
No.
WorkMind does not assume that there is one type of job that suits everyone with ADHD.
The same role can feel very different depending on factors such as workload, autonomy, management style, interruptions, structure, task mix, social demands, feedback, urgency and recovery.
WorkMind helps you understand the conditions that affect your own performance so you can make better decisions about how you work.
Can WorkMind guarantee that I will become more productive?
No.
WorkMind does not promise perfect productivity or consistent performance.
The products are designed to help you better understand workplace friction, make difficult tasks easier to approach, build practical support around your working patterns and recover more effectively when work goes off track.
Can I use WorkMind if I am self-employed?
Yes.
Although many examples are workplace-focused, much of the system is equally relevant to freelancers, consultants, business owners and other self-employed people dealing with planning, admin, deadlines, communication and workload management.
How do I contact WorkMind?
You can contact us at:
For order or download problems, include your order number where possible so we can help more quickly.